Privacy Policy
Privacy
Policy Unless otherwise specified below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are not obligated to provide this data. Failure to provide such data has no consequences. This applies only to the extent that no other information is provided regarding the processing operations described below.
“Personal data” refers to any information relating to an identified or identifiable natural person.
Contact
the Data Controller
: Please contact us if you wish. The data controller is: Jürgen Herold, Carl-Zeiss-Straße 22, 63322 Rödermark, 06074 4828080, info@fridafeeling.de
Unsolicited Contact by the Customer via Email
If you initiate business contact with us via email on your own initiative, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing is intended to handle and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., consultation regarding a purchase interest, preparation of a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) of the GDPR.
If the contact is made for other reasons, this data processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely to process your inquiry. Your data will subsequently be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Collection and Processing When Using the Contact Form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The purpose of data processing is to establish contact.
If the contact serves to carry out pre-contractual measures (e.g., consultation regarding a purchase interest, preparation of a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) of the GDPR.
If contact is initiated for other reasons, this data processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely to process your inquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
Customer Account Orders
Customer Account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of this data processing is to improve your shopping experience and simplify order processing. Processing is based on Article 6(1)(a) of the GDPR with your consent. You may revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent prior to revocation. Your customer account will then be deleted.
Advertising
Use of the Email Address for Sending Direct Marketing
We use your email address—which we received in connection with the sale of a product or service—to send you electronic advertisements for our own products or services that are similar to you have already purchased from us, provided you have not objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in direct marketing. You may object to this use of your email address at any time by notifying us. You can find the contact information for exercising your right to object in the legal notice. You may also use the link provided for this purpose in the promotional email. No costs other than the transmission costs according to standard rates will be incurred for this.
Merchandise Management Use
of an External Merchandise Management System
We use a merchandise management system for contract fulfillment as part of data processing on our behalf. For this purpose, your personal data collected as part of the order is transmitted to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
.
Cookies
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Analysis Use
of Google Analytics
We use the web analytics service Google Analytics, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”), on our website.
Data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information collected on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website and internet usage. The following information, among other things, may be collected: IP address, date and time of the page visit, click path, information about the browser and device you are using, pages visited, referrer URL (the website from which you accessed our website), location data, and purchase activities. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.
Google Analytics uses technologies such as cookies, in-browser web storage, and tracking pixels to enable an analysis of your use of the website. The information generated in this way regarding your use of this website is generally transmitted to a Google server in the United States and stored there. There is no adequacy decision by the European Commission for the United States. The data transfer is based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and U.S. government authorities have access to your data. Google may link your data to other information, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has about you.
IP anonymization is enabled on this website. As a result, your IP address is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there.
The processing of your personal data is based on Article 6(1)(f) of the GDPR, which is grounded in our overriding legitimate interest in designing the website in a way that is tailored to your needs and targeted to your interests. You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.
You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address), as well as prevent Google from processing this data, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices you use for this to be fully effective. If you delete the opt-out cookie, requests will again be sent to Google. Click here to set the opt-out cookie: Disable Google Analytics.
For more information on terms of use and privacy, visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ as well as at https://policies.google.com/technologies/cookies?hl=de.
Plug-ins and Other
Information
Data Subject
Rights and Retention
Period Duration of Storage
After the contract has been fully fulfilled, the data will initially be stored for the duration of the warranty period, and thereafter in accordance with statutory retention periods, particularly those under tax and commercial law, and then deleted upon expiration of these periods, provided you have not consented to further processing and use.
Rights of the Data Subject
Provided that the legal requirements are met, you are entitled to the following rights under Articles 15 through 20 of the GDPR: the right of access, the right to rectification, the right to erasure, the right to restriction of processing, and the right to data portability.
In addition, pursuant to Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authority
: Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You may file a complaint, among other places, with the supervisory authority responsible for us, which you can contact using the following information:
Hessian Commissioner for Data Protection and Freedom
of Information P.O. Box 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
Email: poststelle@datenschutz.hessen.de
Right
to Object If the processing of personal data described here is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right, for reasons arising from your particular situation, to object to such processing at any time with effect for the future.
Once an objection has been filed, the processing of the data in question will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to establish, exercise, or defend legal claims.
If personal data is processed for direct marketing purposes, you may object to this processing at any time by notifying us. Once you have objected, we will cease processing the relevant data for direct marketing purposes.
Last updated: November 29, 2022
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Responsible person
Contact us at any time. The person responsible for data processing is: Jürgen Herold, Carl-Zeiss-Str. 22, 63322 Rödermark Deutschland, 06074 4828080, info@fridafeeling.de
We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.
Customer account Orders
Advertising
We use the service of CleverReach GmbH & Co. KG (Schafjückenweg 2, 26180 Rastede; "CleverReach") within the scope of order processing.
We pass on the information provided by you during the newsletter registration (e-mail address, first and last name, if applicable) to CleverReach. The data processing serves the purpose of sending the newsletter and its statistical evaluation.
In order to evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked any integrated links. Conversion tracking enables us to analyse whether, for example, a purchase has been made after clicking a link in the newsletter or you have registered on our website. Within this context, we collect your personal data such as IP address, browser type and device as well as the time. A usage profile can be generated from this data under a pseudonym. The data collected will not be used to identify you personally. The collected data is only used for statistical analysis to improve newsletter campaigns.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.
You can find more information and the Cleverreach privacy policy at: https://www.cleverreach.com/de-de/datenschutz/ and https://www.cleverreach.com/de-de/newsletter-tool/newsletter-reporting/.
Shipping companies Merchandise management
Payment service providers
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right, if necessary, to obtain credit information on the basis of mathematical-statistical methods using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a weighed decision on the establishment, implementation or termination of the contractual relationship. The credit information may include probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and in the calculation of which, among other things, address data are included. Your interests worthy of protection are taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for a contract initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate interest in protecting against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising from your particular situation by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method requested by you. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.
Local third-party providers
When paying via the payment method of a local third-party provider, the data required for payment processing is transmitted to PayPal. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. For the execution of this payment method, the data may then be forwarded by PayPal to the respective provider. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. Local third-party providers may be, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via the payment method purchase on account, the data required to process the payment is first transmitted to PayPal. For the execution of this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO. Ratepay may conduct a credit check on the basis of mathematical-statistical methods using credit agencies according to the procedure already described above. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate interest in protecting against payment default when Ratepay makes advance payments. For more information on data protection and which credit agencies Ratpay uses, please visit https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please see the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Plug-ins
Use of Google reCAPTCHA
We use the reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website under a data processing agreement. The purpose of this check is to distinguish between input by a human and automated, machine-based processing. To this end, your input is transmitted to Google and processed there. In addition, the IP address and, where applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, where applicable, also transmitted to servers of Google LLC in the USA. An adequacy decision by the European Commission is in place for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Google has obtained certification under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25(1) sentence 1 of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data takes place with your consent on the basis of Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.
Integration of the Händlerbund member logo
The Händlerbund member logo (Händlerbund e.V., Kohlgartenstraße 11 - 13, 04315 Leipzig) is integrated on our website. When you visit our website, the browser used on your device automatically sends information to the Händlerbund e.V. server. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the accessed file,
- Website from which the access is made (referrer URL),
- browser used and, if applicable, the operating system of your computer and the name of your access provider.
Rights of persons affected and storage duration
Hessischer Beauftragter für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 oder +49 611 1408901
E-Mail: poststelle@datenschutz.hessen.de